What To Do When Your Credit Card Is Lost Or Stolen
Unfortunately, wallets and purses do get stolen or lost on a
regular basis. Your biggest concern is usually the fact that
your credit cards are missing. If this happens to you, do you
have a plan of action? Well, you should. It really
isn't as daunting to come up with a credit card action plan as
it seems like it should be. All reputable credit card companies
have a set policy that helps to protect you against loss or
theft. All you need to know is how to get this policy to work
for you.
Help! My Credit Card Was Stolen!
Never fear, help is here! The first thing you need to
do is report the stolen card to the company as soon as
possible. Most companies have a toll-free number or an
online service that deals solely with this problem.
Fortunately for you, federal law dictates that you are only
liable for the first $50.00 of any fraudulent charges made on a
charge card. Still, you are required to report the lost
or stolen card even though you're not going to take a huge
hit. Here's a little extra incentive to make the call
fast: If you report the loss or theft before any unauthorized
use, you don't even pay the $50.00.
Many card issuers are waiving the $50 exposure, so check the
details on your credit card offer.
After the card is gone, make sure you pay attention to every
charge on the bill. Whatever shows up that isn't yours, notify
the card company in writing immediately. Make sure to include
in the letter the date in which you notified the company that
your card was lost or stolen and send it to the billing errors
address. Do not send the letter with your payment.
It will get lost in the shuffle.
If your card was a debit card, things may work a bit
different. The amount of liability you are responsible
for depends directly on how quickly you report it lost or
stolen. If it is done before it has been used, again you
are not responsible for any fraudulent charges. If you
wait, even as little as two business days, you could be held
liable for up to $500.00 of any fraudulent charges found on the
card.
Once your card is gone and you have reported it, review your
bills. Make your bank aware of any questionable
deductions from your account that occurred during the time your
card was lost or stolen. A phone call is great, but
follow it up with a certified letter and include the day you
reported your card stolen or lost. This should absolve
you of any liability.
The best way to avoid stolen or lost cards is to keep track
of them. Know where they are at all times and keep your
pin number a secret. Also, don't use a pin number that is
easy to figure out such as your birth date or phone
number. Make it a number that only makes sense to you and
keep it that way.
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